Northfield Community Church

SERT

Sunday Serving Guide
Knowing Christ and making Him known.
Think of this as serving on the greeting team.
Be present. Be welcoming. Stay aware. Pray as you serve.
Welcome Observe Protect Pray

Sunday School

9:15–10:15 AM

8:55 AM Arrive + walk Prepare the building and yourself ⌄
Arrive 20 minutes before class
Get name tag
Pray as you walk
Walk inside building: check all classrooms, closets, kitchen, men’s bathroom, balcony
Walk outside buildings: check perimeter of church building, insurance agency and studio
Say hello to classroom teachers and let them know you are on security that morning.
9:05 AM Front door Greeting position ⌄
Be stationed at the front door greeting as people arrive
9:15 AM Class starts Secure and circulate ⌄
Shut doors to worship center when class starts
Walk through building 1–2 times
Walk outside buildings 1–2 times
10:15 AM Transition to worship Back door + bulletins ⌄
Be stationed at the back door to greet
Hand out bulletins leading up to worship service
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Worship Service

10:30 AM–End of Service

10:15 AM Back door Welcome and assist ⌄
Be stationed at the back door
Warmly welcome, direct, and/or assist people into the building
Keep conversations short during high traffic times
Pass out bulletins
10:30 AM Service begins Secure sanctuary + walk building ⌄
Shut door to sanctuary by offices
Walk building once when service starts: parking lot, building perimeter, balcony, basement
10:40 AM Secure back door Handle lock only ⌄
Lock back door using handle lock only
During Remain in basement Monitor key areas periodically ⌄
Remain in basement for service
Check nursery
Check children’s church
Check kitchen
Check furnace room
Check closets
Check bathroom hallway
Ensure back door is locked
After Family checkout + final walk Finish the morning well ⌄
Be stationed in basement to warmly greet families as they check kids out
Assist as needed
Watch for name tags being matched to check out
Walk through building
Walk outside building
Return name tag
Pray: thank the Lord for wisdom and protection
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Emergency Plan

NCC response procedures • Updated 8/30/2026

Open Emergency Plan Evacuations · Active shooter · Medical · Fire · Severe weather⌄

Purpose: Care for the guests and people of Northfield Community Church.

Emergency responsibilities: SERT members, assisted by ushers, provide up-to-date information, direct people to a safe area, and contact 911. Every emergency is different; consider the circumstances.
↗Building Access Entrances and ushers⌄

On Sunday mornings, both entrances will be unlocked before Sunday School. Ten minutes after the worship service begins, SERT will lock the side door and at least one usher will remain in or near the front entryway to monitor the main doors.

→Building Evacuations Designated area: parking lot⌄
  • Remain calm.
  • Proceed to the nearest exit as quickly as possible in an orderly manner.
  • Follow the instructions of the SERT members.
  • Take only essential personal items with you.
  • DO NOT return for non-essential items once out of the building.
  • Go to the parking lot, which is the designated evacuation area.
  • Do not return to the building until the building is deemed safe by the ushers.
!Active Shooter Emergency Run · Hide · Fight⌄

An active shooter is an individual actively engaged in killing or attempting to kill people in a confined and populated area. These situations are unpredictable, evolve quickly, and may be over within minutes before law enforcement arrives. Time is critical.

1. Evacuate / Run

If there is an accessible escape path, attempt to evacuate the building.

  • Have an escape route and plan in mind.
  • Evacuate regardless of whether others agree to follow.
  • Leave your belongings behind. Help others escape, if possible.
  • Prevent others from entering an area where the active shooter may be.
  • Keep your hands visible when law enforcement arrives on scene.
  • Follow the instructions of any police officers.
  • Do not attempt to move wounded people.
  • Call 911 when you are safe. If possible, give the location of the shooter, number of shooters, physical description, number and type of weapons, and number of potential victims.

2. Hide Out

If evacuation is not possible, find a place where the active shooter is less likely to find you.

  • Stay out of the active shooter’s view.
  • Find protection if shots are fired toward you. In a room, lock yourself in; lock windows and close blinds or curtains. Stay away from windows. Turn off lights, audio equipment, and cell phones. Barricade the door with heavy furniture or another obstruction.
  • Try to remain calm and quiet. If possible, call 911 and leave the line open.
  • Remain in place until found by a uniformed law enforcement officer.

3. Fight, as a last resort

Only when your life is in imminent danger, attempt to disrupt and/or incapacitate the active shooter by:

  • Acting as aggressively as possible against the shooter.
  • Throwing items and improvising weapons.
  • Yelling and remaining committed to the actions you take.
+Medical Emergency 911 · First aid kits · AED⌄

First aid kits: Church office, children’s church classroom, and kitchen.

Call 911

  • Give the number of people involved.
  • Describe the nature of the injury or illness.
  • Stay on the line until help arrives.

While waiting for medical help

  • Do not move the ill or injured person unless safety requires moving them to a safer location.
  • Do not give any medication.
  • Assign someone to remain with the ill or injured person until help arrives.
  • Assign someone to meet EMS in front of the church and bring them to the person.
  • Unless you are trained or the victim is in an immediate life-threatening situation, DO NOT attempt first aid before trained assistance arrives.
  • An AED is located in the office. Instructions for use are on the device.

When professionals arrive

  • Allow responding units to take control. Stand by to assist as needed.
✳Fire Procedures Evacuate · Extinguisher PASS⌄

If the fire is not safe to extinguish, call 911 immediately and tell authorities where the fire is located.

  • Follow the building evacuation plan.
  • Do not panic; remain calm.
  • Isolate the fire by closing doors.
  • Proceed to the parking lot.
  • Do not break windows because oxygen feeds a fire.
  • Fire extinguishers are located throughout the building.

Fire extinguisher: PASS

  • P — Pull pin.
  • A — Aim at bottom of fire.
  • S — Squeeze trigger.
  • S — Sweep base of fire side to side.
☁Severe Weather Procedures Shelter: lower-level restroom hallway⌄

If severe weather is announced, move immediately to the designated tornado shelter: the lower-level hallway near the restrooms. Move quickly, but do not run. Assist disabled people. Remain there until SERT members or church staff announce that it is safe to leave.

Tornado safety basics

  • Move away from windows. If there is time, close blinds or shades to help prevent flying glass and debris.
  • Warn others and encourage them to go immediately to the designated shelter.
  • Move away from large expanses of unsupported ceilings.
  • Move away from the building perimeter to an interior room away from windows.
  • Crouch as low as possible. If you cannot reach a safer place, get under a desk or table in an interior room.
  • Protect your face and head, and remain until the signal is given.
This mobile section follows the NCC Emergency Plan dated August 30, 2026. It is intended as a reference to the church's procedures.
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